Vietnam Visa Rules for Indian Travelers Visiting Phu Quoc
1. Do Indian travelers need a visa to visit Phu Quoc Island?
No, not if they stay on the island only. Indian nationals can stay on Phu Quoc Island for up to 30 days without a visa. This applies to all nationalities, including Indian passport holders.
2. What are the conditions for the visa-free entry?
There are three conditions, and all must be met:
- Arrive in Phu Quoc directly from an international destination, by air or sea. Direct flights or international transit only.
- Stay on Phu Quoc Island for the entire trip.
- Depart Vietnam from Phu Quoc as well.
Travelers should also carry a confirmed onward ticket showing departure within 30 days.
3. Once in Phu Quoc visa-free, can travelers continue to mainland Vietnam (Hanoi, Ho Chi Minh City, Da Nang, etc.)?
No. This is the most common misunderstanding, so let’s be clear: the visa-free entry is strictly limited to the island itself, and Indian nationals cannot travel to mainland Vietnam under this exemption. Phu Quoc is the start and end point. There is no “upgrade” on arrival.
4. What if the itinerary includes both Phu Quoc and mainland Vietnam?
Then a visa is needed for the whole trip. Anyone planning any travel to mainland Vietnam must hold a valid Vietnam visa, even if Phu Quoc Island is the main destination. The good news: the Vietnam e-Visa makes this simple.
5. What about flights connecting through Hanoi or Ho Chi Minh City to reach Phu Quoc?
This route needs a visa. Travelers cannot rely on the visa-free arrangement if their route takes them through another international airport in Vietnam or through a domestic transfer that requires immigration checks. In practice, if your client lands in Ho Chi Minh City and takes a domestic flight to Phu Quoc, they pass through Vietnamese immigration on the mainland, so the exemption does not apply. Transiting through international hubs outside Vietnam, such as Bangkok or Kuala Lumpur, without entering mainland Vietnam is fine.
6. How do Indian travelers get a Vietnam e-Visa?
Apply online at the official government portal (evisa.gov.vn). The e-Visa is available to all nationalities including Indians, is valid for up to 90 days, and comes in single-entry or multiple-entry options. It covers airports, land borders and seaports. We recommend applying at least 7 to 10 working days before departure.
Alternatively, we can help with regular evisa, urgent evisa service or push evisa service.
7. What happens if someone enters Phu Quoc visa-free and then tries to travel to the mainland anyway?
It is a serious problem. A traveler who enters under the island-only exemption and continues to the mainland without authorization faces the same immigration consequences as someone overstaying a visa. The Indian Embassy has warned this can trigger immigration issues, delays in medical access, and movement restrictions. Do not risk it.
8. Our recommendation as a local DMC
If there is any chance the itinerary touches the mainland, get the e-Visa from the start. It costs little, takes a few days, and removes all risk. Save the visa-free option for pure beach holidays where clients fly in and out of Phu Quoc directly.
Once your customers have landed in Phu Quoc without evisa and would like to apply for mainland visa, it costs a huge amount to get one, so get them to prepared in advance.
What is the new health declaration from 1 July 2026?
From 1 July 2026, all travelers entering, leaving, or transiting Vietnam must complete a health declaration within 7 days before travel, at all airports, land borders, and seaports. It is separate from the Digital Arrival Card, so clients arriving in Ho Chi Minh City will need both. The official online portal is not published yet; we will share the direct link and a simple guide with all partners as soon as it goes live.
Do our Indian clients need the Digital Arrival Card for Ho Chi Minh City?
Yes. Since 15 April 2026, all foreign travelers landing at Tan Son Nhat Airport (SGN) must complete a free online Digital Arrival Card before arrival and show the QR code at immigration. This is required even with a valid e-visa; it is an extra step, not a replacement. It currently applies only to Ho Chi Minh City, not Hanoi or Da Nang. AAT includes the official link and instructions in every pre-departure document, so your clients arrive prepared.
Rush/Urgent e-visa service to Vietnam – how fast can Indian travelers get an e-visa?
Yes, we offer a Rush/Urgent e-visa service for Indian travelers to Vietnam. Depending on how urgently you need it, we can obtain your e-visa in 1 hour, 2 hours, 4 hours, 1 day, or 2 days. The fee is quoted at the time of booking.
To process the urgent e-visa, we need a copy of your passport and 1 personal photo of the customer.
Please note: this service is non-refundable once you confirm to go ahead and payment is made.
Contact our sales team at sales@absoluteasiatravel.com for more information.
What payment methods do you accept?
We can accept payment by bank transfer to our Vietnam office, or by credit card online through Onepay (like PayPal), which represents Master Cards in Vietnam. You can use MasterCard, Visa, Diners Club, or American Express. We also accept other payment methods such as bank transfer, Western Union, or PayPal.
For our guests in India: you can make a deposit payment (guaranteed deposit), partial payment, or full payment to ATD India, our Sales & Marketing Representative in Mumbai, India.
We also accept cash payment on arrival, payable by guests on the arrival date.
How can I know that your travel agents’ registration number is genuine?
You can find further information about us as following:
1. Our International tour operator license was issued by VNAT – Vietnam National Administration of Tourism – the governmental office of tourism of Vietnam. This license is a certification of Absolute Asia Travel’s bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services.
For further information, you can check with VNAT – Vietnam National Administration of Tourism (a governmental office of tourism of Vietnam). Please mail to: titc@vietnamtourism.gov.vn or call at +84 24 3944 7571
2. We’re also members of following Associations in Vietnam: Vietnam Tourism Association (VITA) and Vietnam Society of Travel Agents (VISTA) (it’s in Vietnamese but you can see us and our Head Office information there)
https://www.vista.net.vn/hoi-vien/cong-ty-co-phan-du-lich-absolute-asia.html
https://patavietnam.org/index.php/items/7807
https://tourism.hanoi.gov.vn/travel-management/international-tour-operators/cong-ty-co-phan-du-lich-absolute-asia.html
You can also compare the international tour operator number on those site and the one of our main website at https://absoluteasiatravel.com/why-us/
3. We can put you in touch with a couple of our previous clients so you can contact them to learn more about us. If you prefer this option, we will ask for their permission first and then send you the contact details.
4. Once you book services with us, you can send an email to our partner/ suppliers and find out if your services have been booked by us or not.
How to pay by credit card via Onepay.vn?
We securely connects with OnePay Payment Gateway to accept Online Card Payment https://www.onepay.vn. All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).
We need following information from your side so that we’ll make payment link
+ Your full names (as on your passport)
+ Email that linked to the credit card
+ Billing address for receiving monthly bank statement
When you receive a payment link from us, please click the link to open it or paste the link on address bar in your web browser.
There’re 3 steps involved making payment with Onepay.vn as below:
Step 1: Click accept and check-out
Step 2: Fill out your credit card and Billing information
Step 3: Once payment is made successfully, you will get a copy of the invoice to your email inbox
At the same time, we also receive notification from Onepay
When is my final payment due?
Final payments are due 30 days prior to your travel date. Your e-mail confirmation and the invoice you will receive in the mail will indicate the actual final payment date for your trip. We will contact you prior to the final payment date as a reminder. Regardless of booking made within 30 days, full payment shall be required.
Is there someone to pick me up at airport?
Most our tour packages include airport pick up service but few don’t, so please check if your airport transfer included or not on our services voucher or confirmation file with your travel specialist
In our Confirmation file, you will find details with two hotlines of our operation team. In the meantime, we often create WhatsApp group 1-2 days prior to arrival with our operation team, our sales person and your company (or with your guests) to support throughout to make sure all will run smoothly.
When will my booking be firmly confirmed?
As soon as accepting to book the services with us, you have to pay the deposit for the services. In the mean time, we’ll make provisional reservation for you. Once we received your deposit notification, we’ll make firm reservation for your services straightaway – this mean your reservation is firmly confirmed with a confirmation file.
When all of the services are reserved successfully, we will update to you and send you other useful information such as travel guide, travel tips,…
If the services were fully booked (maybe booked by someone else while booking is under processed because some tour operators don’t allow blocking policy), we will inform you and suggest similar options. In case you no longer want to book these alternatives, we will refund all of the deposit amount.
Policy in case weather turns bad or unavailable services?
In case your tours (services) cancel due to poor weather or unavailable services. It’ll be…
• Full refund applied if the tour is canceled before departure.
• Partly refund for un-used service(s) if the tour is canceled after departure.
• Cost will be calculated and informed right at the time of cancellation notice.
I am solo female traveler, what should I be aware?
Generally, solo travelers having very safe environmental in Vietnam. At the time of writing, we have not heard any reports on harassment problem or anything like that in Vietnam. And you will surely discover that Vietnamese are very welcoming, warm hearted and helpful.
Do I need to pay the deposit?
The deposit is required to guarantee your reservation (tours, hotels, transfer, …etc). After received your deposit, we’re going to reserve the services for you. So the deposit is required to secure your booking.
Normally, 20% of total cost will be required for deposit at the time of booking.
For some urgent cases or type of promotion or booking of luxurious hotel, cruise boats, we might require full payment at the time of booking.
Do we have to tip?
Tipping for your guide and driver is compulsory on all our tours. It is a standard part of travel in Vietnam and across Southeast Asia, and it forms an important part of our team’s income.
To keep things simple and fair, we apply a fixed rate based on your group size:
- Group of 2 to 5 pax: US$5 per person, per day in total
- Group of 6 to 9 pax: US$4 per person, per day in total
- Group of 10 pax and above: US$3 per person, per day in total
- Group of 30 pax and above: US$2 per person, per day in total
You have two ways to handle this:
- Pay in cash during the tour. Hand it directly to your guide and driver at the end of each day or at the end of the trip. No extra cost.
- Prepay with your booking. We can include tipping in your invoice at the time of booking. Please note a 10% tax fee applies to this option, as it goes through our company accounts.
Beyond these standard tips, any extra amount for exceptional service is entirely your choice. Our team will never ask, but they will always appreciate it.
What if my passport has expired?
To apply for a visa to Vietnam, your passport must have at least 6 month’s validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.
How to book a tour, services with you?
Step 1: Send us your inquiry
If you like any of tours, services the booking form is available at that page. Please send us an inquiry so we can check the availability for you. In case the service is not available, we will recommend you another one or ask for further information from you to find out the suitable service for you most. You can also use the contact us form (at the top right corner of our website) or customize form at https://absoluteasiatravel.com/request-a-custom-tour/ if you are not sure what tour to go with.
Step 2: Passenger’s Information
Send your personal information for making payment link (if you pay by credit card) and over night registration if you book Halong Bay and Mekong River Cruises. We’ll send you travel registration form with information as bellow:
*Title (Mr, Mrs, Miss, Ms)
*Full name as it appears on the passport
*Nationality/Country of residence
*Date of birth
*Expiry date of Vietnam entry visa (If the nationality holder does not need to apply for the visa, entry date and exit date are required)
Step 3: Payment
After you agree on what tours/ services to take, we’ll send you invoice and payment instruction for you to choose methods of payment (https://absoluteasiatravel.com/term-condition.html) then 20% deposit (if your departing date is more than 30 days from your booking date) and full payment (if your departing date is less than 30 days from your booking date).
After your money credit into our bank account (normally 2 – 5 working days) we’ll send you receipt/ confirmation file.
Your booking will be completed then and you can check the booking status directly with our suppliers if you would like!
How about the credit card refund?
All credit card refunds will be processed in a timely manner. The refunds processing depends on your billing cycle with the credit card company. Once the refund instructions leave our office it can take from 12-30 working days for the proceeds to arrive in your account.
Please note that the refunds will be made in the form of a credit to your card account.
Can I trust in One Pay System?
Payment portal system of OnePAY is trusted by big banks in the world such as ANZ, HSBC AND ICICI. OnePAY payment portal meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB. You can find more information about this system by its website: https://onepay.vn. Most travel companies in Vietnam use the system to accept payment by credit card.
How to cancel my booking?
When you want to cancel a booking, please send a cancellation request by writing an email. We do not accept a cancellation by phone. Please read carefully our cancellation policy at Booking Terms and Conditions at this link: https://absoluteasiatravel.com/booking-conditions/
Notice: we ONLY accept cancellation in writing by email or fax, NOT by phone.
Are there any restrictions on photography in Vietnam?
Yes. Photography in or near military installations, airports or similar locations is prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.
Can I buy antiques in Vietnam?
Yes. However, exporting an artifact with cultural significance requires an official license. Without a license, anything old is liable to be confiscated at the airport.
Do I need any vaccination for entering Vietnam?
No, you don’t if you travel to popular cities in Vietnam. However, it is advisable that precautionary measures be taken against cholera, malaria, hepatitis A & B, typhoid and tuberculosis.
Is it safe to go out late in Vietnam?
Is it safe to go out late in Vietnam? Vietnam is a pretty safe place, but going out late is not a good idea, especially alone. Though serious crime against foreigners is rare, pick-pocketing and purse-snatching has increased in recent years. Like any where else, it is always wise to be cautious especially when you are in a crowded place. Is it safe to go out late in Vietnam?
Is it safe to travel to Vietnam?
Vietnam is known as one of the safest vacation destination of the World with very low of crime. However, we still recommend our clients to be careful with their own properties by putting their important paper and valuable items in hotel safety boxes, going out with limited amount of cash and jewelry wares to prevent from being snatched or pick-pocketed in the busy or quiet streets. That happens sometimes in the big cities.
Is there any discount for children?
Children under 11 years old may enjoy discounts in accommodation, air tickets and meals. As the discount rate for kids varies from hotels, restaurants and airline companies, you are advised to provide us with detailed information about number of kids traveling and their ages to get the exact discounts applied.
My credit card number is correct, but it is not accepted on your online reservation form am getting an error while making a payment? Why?
There are a few possibilities:
Make sure you are not using a proxy internet connection. A direct connection to internet is required for security purpose.
Our Payment Gateway opens in a new Windows. Make sure that pop up blocking software/features are turned off.
Make sure the input details are correct.
Make sure the card expiration date does not precede the reservation date.
Make sure you have not reached your credit limit.
If you get an error apart from the reasons above, please contact us at info@absoluteasiatravel.com or hotline: +84 989 695 371
What about disabled and pregnant tourists?
Disabilities or pregnancy of tourists joining the tour should be informed to us as the booking is made. All possible assistance during your trip will be advised, and also subject to surcharge. We will not be held liable if such information is not informed in advance.
What are the UNESCO World Heritages in Vietnam?
- Cultural (5)
- Central Sector of the Imperial Citadel of Thang Long – Hanoi (2010)
- Citadel of the Ho Dynasty (2011)
- Complex of Hue Monuments (1993)
- Hoi An Ancient Town (1999)
- My Son Sanctuary (1999)
- Natural (2)
- Ha Long Bay (1994, 2000)
- Phong Nha-Ke Bang National Park (2003, 2015)
- Mixed (1)
- Trang An Landscape Complex (2014)
Besides these 7 World Heritage Sites, there are also other UNESCO recognized heritages in Vietnam. These are:
Hue Royal Court Music – recognized as World Oral History Treasure and Intangible Culture in 2003
Tay Nguyen Gong Music – recognized as masterpiece of the oral and intangible culture of humanity in 2005
Bac Ninh “Quan Ho” Folk Singing – recognized as Intangible Cultural Heritage in 2009
Ca Tru Singing – recognized as Intangible Cultural Heritage in 2009
Xoan Singing – recognized as Intangible Cultural Heritage in 2011
Other sites in Vietnam are listed as World Biosphere reserve: Can Gio Mangrove (2000), Cat Tien national park (2001), Mui Ca Mau (2009), Cham Island (2009)
What happens to my tour booking if my flight is delayed?
Please inform us as soon as possible so that we can update to guide/ driver and hotels accordingly. We try our best to offer you the similar ground services.
When is the best time to visit Centre of Vietnam?
We provides visitors with tours to Central Vietnam year round but December to March is the best time to visit the Central Highlands when conditions are usually dry and cool. We visited the region in late November when the weather was beautiful with fine, warm days and pleasant evenings. We had a few light showers as we headed north towards Hoi An. Along the central coast there is a rainy season from December to February. June to October tends to be very dry and hot.
When is the best time to visit North of Vietnam?
We provides visitors with tours to North of Vietnam year round but the best time to visit here is from October to April next year when it isn’t so humid. The weather turns quite cold and wet in January and this continues until March. The humidity can prove oppressive from May to the early September and there’s possibility of typhoon.
When is the best time to visit South of Vietnam?
We provides visitors with tours to South of Vietnam year round but December to April is the best time to visit the south of Vietnam. There are short downpours during the wet season from May to November but they tend to only last a short time so you can still enjoy a visit during these months (just go for lunch when you see the black clouds developing). The Mekong Delta can experience few flooding during this period
What does the Visa approval letter look like?
A sample of what the Vietnam visa approval letter looks like can be found here.

Can we enter Chau Doc from Cambodia with e-visa?
Yes, you can enter or exit Vietnam with e-visa if you travel by waterway from Phnom Penh to Chau Doc or vice versa.
Vĩnh Xương (Tan Chau, An Giang Province) is the location of an international border crossing with Cambodia, with the official name Sông Tiền. Its counterpart across the border is Khaorm Sam Nor Kaoh Roka border gate, Kandal Province, Cambodia. Besides conventional Vietnamese visas, this border crossing is also listed as a Vietnamese Evisa entry/exit point for foreigners.
Please list Song Tien Landport as your port of entry/exit. Kindly note that Song Tien landport is only valid for entry by river (via one of following cruises/ speed boats: BlueCruiser, Victoria Speedboat, Hang Chau Tourist Express, Jahan ship, AquaExpeditions, Mekong River Cruise, Jayavarman, AmaCruises)
You can find list of ports that allowed foreigners entering and exiting Vietnam by Vietnamese E-visa at https://evisa.xuatnhapcanh.gov.vn/documents/20181/163332/Danh+sách+cửa+khẩu/4ae61cd9-5bde-4df4-8be4-db36fc3f6704
What is visa on arrival?
This is one of, if not, the quickest and cheapest way to get your visa for Vietnam. You just need to fill in our “Online Application Form”, pay the service fee, get your “Visa approval letter” within 2 working days and pick up your visa at your arrival airport (Noi Bai airport in Hanoi, Tan Son Nhat airport in Ho Chi Minh City, Danang airport in Danang, Cam Ranh airport in Nha Trang, Phu Quoc airport on Phu Quoc Island)
After we obtain the approval letter for you, we will forward you a copy by email. Copies of the same document will be forwarded on your behalf to Vietnam Immigration checkpoints at International Airports only. When you arrive in Viet Nam, the Immigration officers will have those documents ready and will be able to issue your entry visa quickly.
Can I enter Vietnam later than my granted arrival date in visa approval letter?
Yes, you can enter later than the granted arrival date in visa approval letter providing that you exit by granted exit date.
When do I have to pay for the approval letter to Vietnam?
You can pay for the visa processing fee of the approval letter after you submit your application or pay with your tour cost. If you have problems with payment, email us at sales (at) absoluteasiatravel.com and we will send you a link to follow in order to pay. Keep in mind that no application can be processed until the full payment is made.
How can I pay Vietnam visa service fee and stamping fee?
For service fees, you can choose one of following options:
- Using Credit/Debit card via Onepay.vn
- Sending money via Western Union
- Sending money via Bank Transfer
We recommend you to pay by credit card securely online for the services. Please read our payment guidelines for further information.
For stamping fee, you need to pay in cash (USD) directly to Immigration officer at Immigration Control Desk at airports
What if I change my flight and arrive at another airport in Vietnam?
Visa on arrival works at any of following international airports in Vietnam: Tan Son Nhat (in Ho Chi Minh City); Noi Bai (in Hanoi) Da Nang (in Da Nang City), Cam Ranh (in Nha Trang), Phu Quoc in Phu Quoc Island. There is no problem with switching between these airports.
Can I enter Vietnam earlier or later than my granted arrival date in visa approval letter?
No, you can not. You need to enter Vietnam WITHIN approval dates as mentioned in your visa approval letter.
Vietnam Visa Exemption
Nationals of certain countries may visit Vietnam without visa for a period of time, hereunder is the list of countries and regions that have Visa Waiver arrangements with Vietnam.
As of January 2019, regular passport holders from 24 COUNTRIES below DO NOT need a tourist visa for Vietnam:
| Countries | Passport Required | MAXIMUM STAY |
|---|---|---|
| Chile | Yes | less than 90 days |
| Cambodia | Yes | less than 30 days |
| Indonesia | Yes | less than 30 days |
| Kyrgyzstan | Yes | less than 30 days |
| Laos | Yes | less than 30 days |
| Malaysia | Yes | less than 30 days |
| Singapore | Yes | less than 30 days |
| Thailand | Yes | less than 30 days |
| Philippines | Yes | less than 21 days |
| Brunei | Yes | less than 14 days |
| Myanmar | Yes | less than 14 days |
| Belarus | Yes | less than 15 days |
| Denmark | Yes | less than 15 days |
| Finland | Yes | less than 15 days |
| France | Yes | less than 15 days |
| Germany | Yes | less than 15 days |
| Italy | Yes | less than 15 days |
| Japan | Yes | less than 15 days |
| Norway | Yes | less than 15 days |
| Russia | Yes | less than 15 days |
| South Korea | Yes | less than 15 days |
| Spain | Yes | less than 15 days |
| Sweden | Yes | less than 15 days |
| United Kingdom | Yes | less than 15 days |
The above is provided for informational purposes only, please double check with the official authorities in your country before you go.
Last Updated: Dec 12, 2019
How long does it takes to get the approval letter?
Normally, the approval letter is processed within two (2) business days (excluding Saturday, Sunday and National Holidays). In urgent cases, your visa request can be processed within 4-8 working hours (excluding weekends and weekday evenings).
Notes: all applications must be submitted before 8:00 AM Vietnam time to have it finished by noon time at the earliest and 5:00 PM by the latest. All applications submitted after 2:00 PM will be held until the following business day.
What are the procedures upon arrival at Vietnam airport?
Upon arrival at the international airport, expect to fill in a simple form to fill in. Please remember to bring at least 2 passport-sized photos(04*06cm), 25 USD/person for stamp fee per person (1 month single) and 50 USD for the multiple entry. You can expect the process to take about 15 minutes-30 minutes in total.
Special Notes: Normally, it takes 15-30 minutes to get the visa stamp at Vietnam airport, however, sometimes it takes much longer (1.5-2hrs) due to the large number of arrivals.
Please keep in mind the following notes to save your time:
– Once you land, rush out as soon as possible to be the first come first serve
– Prepare all the required documents before you arrive (photos, on arrival forms) and exact amount that you need to pay for visa stamp fee in USD.
What is the difference between single entry visa and multiple entry visa in Vietnam?
Single entry visa: You are permitted to enter Vietnam ONCE during your visa validity. If you would like to re-enter you need to apply for multiple entry visa.
Multiple entry visa: You can enter and exit Vietnam many times as you want during your visa validity.
How do I receive my visa approval letter?
A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address.
Note: the approval letter is in PDF format, so please make sure you have the latest version of AdobeAcrobat reader in order to open the file.
Do I need a photo for VOA and if so, what is its size?
Yes, you do. However, photos are required upon arrival Vietnam’s airports only, so please remember to bring at least 2 photos of standard passport size (04×06 cm).
Note: If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for USD 5 or less per photo.
How long in advance should I apply for a visa/evisa?
A Vietnamese visa application/evisa application can be applied for 1 day to 6 months in advance. Although it takes only 3 working days to get your evisa approved, it is strongly advised that you apply for a Vietnamese visa 2 weeks before your arrival date to avoid any payment or other administrative problems.
Visa on Arrival Assistance Service (Visa Fast Track)
Visa on Arrival Assistance Service (For picking up visa on arrival at airports)
To avoid wasting time and a long queue at immigration check-point at Vietnam Airports, we offer the Visa on Arrival Assistant Service. With this service, our representative will greet you right after your landing and will assist all procedures until you get your visa stamped.
Our service functions at three international airports in Vietnam for the passengers of all flights. Standard fee is US$25 per person. Please inquire us for the updated prices.
Note:
– Supplement for late arrival (after 22.00) and early arrival (before 06.00): US$10 per person
– Other online platforms, travel forums call this service is fast-track service. However, we view it is just part of the whole airport fast track services that we offer as below.
Who should use this service?
This service is highly recommended for the following groups:
– Those who enters Vietnam the first time
– Those who needs to speed stamping process up at Vietnam airport
– Those who enters Vietnam and bring goes along with kids
– Those who travels in a big group
– Pregnant women
– Disable people
How VOA Assistant Service Run?
Step 1: In the Vietnam Visa application form, please inform us of your exact flight number and arrival time (Vietnam Time: GMT+7). If your flight is changed, please notify us at least as soon as you could before your landing via email sales@absoluteasiatravel.com or call our hotline number +84 898 229 888.
Step 2: Right after landing, our representative will greet you just before you enter the Arrival Hall with our welcome-board. In case of early landing, you cannot find our representative, please call our Hotline number +84 898 229 888.
Step 3: Our representative will collect your visa approval letter, passport, 2 passport size photos (4x6cm) and Entry & Exit form and stamping fee (US$25/ person for single entry, and US$50/ person for multiple entry one month visa) for doing your entry procedure. She/ he will do all necessary procedures until your visa gets stamped (5-10 min. only).
Step 4: Get your passport back with the Vietnam Visa stamped from our representative.
Refund policy 48 working hours: Please confirm with us your flight details at least 48 working hours in advance so that we can arrange assistant service for you smoothly. In case we don’t have the correct flight number and arrival time, no refund will be done if you are not picked up at the airport.
Preferred hotel not available?
We always ensure that the hotel you asked for is indeed available for you. Yet, in case something you wanted is not available, we will inform you within 24 hours of order placement. Further, to reduce the inconvenience, we will suggest alternatives to you.
Which place you recommend for family travel in Vietnam?
Hanoi
Vietnam’s capital and the main gateway, with direct flights from Delhi and Mumbai. A compact Old Quarter, the Ho Chi Minh complex, cyclo rides, and great street food. Indian restaurants are easy to find. Works as a 2-night start before Halong Bay. Suits families and first-timers.
Halong Bay
The signature of every Vietnam itinerary. Nearly 2,000 limestone islands, best seen on an overnight cruise with kayaking, cave visits, and sunset on deck. Most premium cruise lines we work with prepare Indian vegetarian and Jain meals with advance notice. One night is enough; two nights for a slower pace. Strong for honeymoons and multi-generation families.
Danang
The easiest sell in the Indian market right now. Direct flights from major Indian cities, the Golden Bridge at Ba Na Hills, My Khe beach, and big family resorts. Add Hoi An, 35 km away, for lanterns and 24-hour tailoring. A 4 to 5 night Danang and Hoi An combo is our most requested Indian family package.
Hoi An Covered above. The short version: lantern town, car-free streets, basket boat tour, lantern boat trip, tailor-made clothes in 24 hours, vegetarian-friendly, beach 5 km away. Pairs with Danang.esk, in the same style as your earlier trade materials?
Nha Trang
Vietnam’s classic beach city. Long sandy beachfront, island hopping, mud baths, and VinWonders theme park across the bay, a full day of fun for kids. Plenty of large resorts that handle Indian groups, weddings, and MICE well. Good value compared to other Asian beach destinations.
Phu Quoc
Vietnam’s island for honeymoons, destination weddings, and incentive groups. Visa-free entry for stays up to 30 days, which removes paperwork for last-minute Indian bookings. White sand beaches, the world’s longest oversea cable car, sunset bars, and luxury resorts at sharp prices. Best from November to April.
Can you suggest a good beach in Southern Vietnam for beach break?
I suggest you travel to Mui Ne, which is about 200 km (a 5-hour drive) to the northeast of Ho Chi Minh City. It is one of the most popular beach resorts in central Vietnam, with huge rolling dunes at the end of an 18 km white sand beach. There is a good range of hotels on the beach, some offering accommodation in bamboo villas and bungalows, and plenty of restaurants along the beach road, a mixture of Vietnamese and international.
Apart from Mui Ne, Phu Quoc and Nha Trang are also excellent destinations for Indian travelers.
Phu Quoc is Vietnam’s largest island, a short 1-hour flight from Ho Chi Minh City. It offers white sand beaches, calm seas, island-hopping by speedboat, the world’s longest oversea cable car to Hon Thom Island, plus family attractions such as VinWonders theme park, Vinpearl Safari and Grand World. There is a wide choice of beachfront resorts, and Indian restaurants are available on the island.
Nha Trang is Vietnam’s most famous coastal city, with a beautiful 6 km city beach, nearby islands for snorkeling and diving, mud baths and hot springs, and the VinWonders entertainment complex on Hon Tre Island. It is well connected by direct flights and offers everything from city hotels to luxury island resorts.
What is the ability of the tour guide like?
Our tour guides are well trained, experienced and certificated as a International Tour Guide, granted by Vietnam National Administration of Tourism. We monitor feedback and if their feedback rates fall below 8/10. we will not use that guide till improvement.
Is there any free time during a tour?
Yes, you’re in control of your time during the tour with us and we allow the balance of touring time and free time so you will enjoy the tour at its best.
What type of vehicles used for the tours
We run modern, air-conditioned cars, minibuses and coaches across all our tours in Vietnam. Every vehicle carries a cooler with chilled drinking water, and our drivers are selected for safe driving and strong local road knowledge. As a working rule, we assign a vehicle one size larger than the group needs, so your clients always travel with room to spare.
One important note before the numbers: on smaller vehicles, the local guide always sits in the front passenger seat. So the real question is never “how many seats”, it is “how many guests plus luggage plus guide”. The table below answers exactly that.
Capacity by Vehicle Type
4-seater sedan (Toyota Vios / Altis class)
For 1 to 2 guests with luggage. Guide sits up front, guests in the rear, and the boot takes 1 to 2 large bags maximum. Our standard car for couples, solo travelers and airport transfers.
7-seater MPV / SUV (Toyota Innova / Fortuner class)
For 2 to 3 guests with luggage. The last row of seats is normally folded down for bags. A comfortable choice for couples with extra luggage or a small family.
9-seater van
For 5 to 6 guests with luggage when a guide travels along. Honest note: this van gets tight with large Indian suitcases, so if your group packs heavy, we recommend the 16-seater instead.
16-seater minivan (Ford Transit class)
Our most flexible vehicle, ideal for 4 to 8 guests with full luggage. Overhead racks plus rear storage. This is the workhorse for family groups, and we also use it as the support vehicle on cycling tours.
29-seater coach (Hyundai County class)
For 9 to 15 guests with luggage. Undercarriage storage, with the guide seated next to the driver.
35-seater coach
For 16 to 22 guests with luggage. A good fit for large family groups and wedding parties.
45-seater coach
For 23 to 40 guests with luggage. The largest storage in our fleet, with room for both a local guide and your accompanying tour leader.
Luggage Baseline
Plan on this allowance per adult traveler:
- One large check-in bag, around 76×48 cm (the 78x50x30 cm size, roughly 32 kg, is the most common with Indian groups)
- One cabin bag, 55x40x20 cm, around 7 kg
For sedans and MPVs, the safe working rule is one large suitcase per occupied seat.
If the Group Exceeds the Baggage Allowance
If clients travel with more than the baseline allowance, we reserve the right to add a second van or a luggage truck at a supplement. This charge is settled by the booking agency or directly by the clients. We do this for one reason only: nobody enjoys a 4-hour drive with a suitcase on their lap.
Our Advice to Partners
Tell us the exact pax count and bag count when you send the booking. Our team will recommend the right vehicle for your group based on local road conditions and the itinerary. When in doubt, we size up.
Where do I find the cancellation policy of a tour?
The cancellation policy of each tour is different from others. Please read more about our general cancellation policy at: Terms & Conditions
What is ROH?
It means Run of House. Normally, the room of lowest category is considered as ROH. For example, Standard and Superior room.
What is Single room?
Single room is a room with a single bed for 1 person only. In Vietnam, Cambodia, Laos, Myanmar, Thailand, we often use a Double room or a Twin room for sole use as true single room is not available in Southeast Asia.
What is Double room?
Double Room: a room with a large bed ideally for a couple.
What is Twin room?
Twin Room is a room with a pair of single beds for 2 persons. Some five-star hotels might offer 2 queen-sized beds or king-sized bed.
What is Triple Room?
Triple room can be a twin or double room with an extra bed.
Disabled people traveling with wheel chair?
For people with wheelchairs, we will need some very special care, especially with transportation, as well as at some sites with tough grounds. Normally a private transport is arranged and a porter at some sites is needed. Please contact our consultants to have had some experience in these cases.
Can I travel without the visa approval letter?
No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.
Can I change my tour details after confirmation?
Once the official payment has been made, changes in tour details should be requested via email (info@absoluteasiatravel.com or email of the staff processing your booking), and is subject to a surcharge of hotels and restaurants (depending on each case). Possibility of reservation amendments is also subject to service availability of our suppliers (hotels, restaurants and other)
What if we have small children traveling with us?
For shared rooms with their parents, normally a child under 4 years old is free of charge. If an extra bed for your child is needed it would result in some additional costs. We recommend you to arrange a private tour just for your family, thus giving you and your family more room and comfort during van transportation and flexibility in your tour itinerary. It is the best to consult with your doctors before you bring your newborns or infants traveling to Vietnam. Before traveling, please talk with our consultants to figure out how you will manage all the baby gear at all the sites.
What is the maximum weight for check-in luggage with domestic flights?
BAGGAGE ALLOWANCE GUIDE: VIETNAM’S DOMESTIC AIRLINES
Flying within Vietnam? Each airline has its own baggage rules, and they are not the same. Here is a clear summary of what you can bring on board with Vietnam Airlines, Pacific Airlines, Bamboo Airways and Vietjet Air. Please read this before you pack.
1. VIETNAM AIRLINES
Hand baggage
Your hand baggage includes your main bag(s) plus one small accessory, such as a handbag or laptop bag. The limits are:
- Economy class: total weight must not exceed 12kg/26lbs, including one main bag and one accessory.
- Premium Economy and Business class: total weight must not exceed 18kg, including two main pieces (no more than 10kg each) and one accessory.
- Size of each main bag: maximum 115cm total (56cm x 36cm x 23cm). Accessories must not exceed 40cm x 30cm x 15cm.
Checked baggage
- Economy class: one piece up to 23kg/50lb. Premium Economy and Business class: one piece up to 32kg/70lb on domestic routes.
- Each piece must not exceed 158cm/62in in total dimensions (width + height + depth).
- One important note: Economy Super Lite tickets on some routes do not include free checked baggage. International allowances also vary by route, so always check your e-ticket.
If your bag is over the limit, you will be asked to repack, pay an excess baggage fee, or send it as cargo.
2. PACIFIC AIRLINES
Pacific Airlines is part of the Vietnam Airlines Group, and from 5 May 2025 its hand baggage standards were aligned with the Group. On Economy and Premium Economy, you may carry a maximum of 10kg in total, made up of one main piece (max 10kg, max size 56 x 36 x 23cm) plus one personal accessory.
For checked baggage, Pacific operates as a low-cost carrier. Most fares do not include free checked baggage, so you buy what you need. On domestic routes operated by Vietnam Airlines and Pacific Airlines, a standard prepaid baggage piece is maximum 23kg, with total dimensions not exceeding 158cm. My honest advice: buy your baggage when you book the ticket. It is much cheaper than paying at the airport.
3. BAMBOO AIRWAYS
Hand baggage
- Economy class: one main piece and one small personal item, with a total maximum weight of 7kg. The main piece must not exceed 115cm (56 x 36 x 23cm).
- Business class: two main pieces and one small personal item, total maximum 14kg, with each main piece up to 7kg.
Checked baggage
- The free allowance depends on your fare class. On domestic flights, it is typically 20kg for Economy and 40kg for Business, and Economy Saver Max fares require you to pay for baggage.
- No single piece may exceed 32kg, or 203cm in combined dimensions. If your baggage exceeds the limits, you will need to repack it.
4. VIETJET AIR
Hand baggage
- You may bring one main bag plus one small bag, with a combined weight of no more than 7kg. Maximum size 56 x 36 x 23cm.
- A friendly warning from experience: Vietjet weighs cabin bags strictly at the gate. Stay within 7kg.
Checked baggage
- Vietjet’s allowance depends on the fare you buy. SkyBoss fares include 30kg, Deluxe fares include 20kg, and Eco fares do not include any free checked baggage.
- Each checked piece must not exceed 32kg in weight or 119 x 119 x 81cm in size.
- Pre-book your baggage online before departure. Buying at the airport costs significantly more.
A FEW PRACTICAL TIPS FROM US
- The 7kg cabin limit on Vietjet, Bamboo and Pacific is real. If you are connecting from an international flight with a heavier cabin bag, plan to check it.
- On budget carriers, baggage bought at booking is always cheaper than baggage bought at the airport.
- Power banks and spare lithium batteries must always go in your hand baggage, never in checked bags.
Airline policies change from time to time. Please contact your airline, or simply ask our team, for the most updated information before you fly